December 2, 2025 — Castatus today announced a major expansion of AI capabilities within Castatus Crisis Manager, the core module of its flagship platform, Castatus Cloud. Castatus already leverages AI across the platform — from real-time translations in Crisis Manager to intelligent handwriting recognition in Deliveries — and is now introducing its most impactful AI feature yet.
Introducing Inbox Analyzer
Inbox Analyzer is a new AI-powered engine designed for the Castatus Crisis Manager Inbox. It rapidly interprets high-volume incoming messages during emergencies, when speed and clarity are essential.
“In high-stress situations, teams often receive a surge of updates at once, and even a modest stream can become difficult to triage,” said Paul Jaramillo, CEO of Castatus. “Inbox Analyzer cuts through the noise and immediately highlights what matters most.”
Instantly Surface What’s Critical
Using advanced AI language modeling, Inbox Analyzer scans all incoming communications and identifies the top three most urgent issues. Whether reports involve injuries, outages, or safety concerns, the system analyzes, reasons, and groups related messages into clear, meaningful categories.
This instant situational clarity helps crisis teams act faster and focus on issues that require immediate attention.
Targeted Responses
Inbox Analyzer helps crisis managers streamline communication by enabling them to:
- View the top issue categories at a glance
- See which individuals reported each issue
- Send a single targeted group response for each issue category
- Deliver responses through the same channel originally used (mobile app, text, etc.)
This ensures consistent, timely communication while eliminating the need for manual one-to-one replies.
Advancing Safety Through Intelligent Automation
The launch of Inbox Analyzer underscores Castatus’ commitment to expanding AI across the Castatus Cloud ecosystem. These capabilities strengthen both emergency response and everyday operational workflows, helping organizations stay connected, informed, and prepared.
“Inbox Analyzer is the next evolution of our AI strategy,” added Jaramillo. “It gives teams the clarity they need to make faster, smarter decisions when it matters most.”
For more information about Castatus Cloud — including Mass Notifications, Crisis Management, and Workplace Productivity tools — visit https://castatus.com.
Castatus provides communication and safety solutions to protect employees and maintain business continuity. Castatus Cloud mass notification and crisis management system delivers urgent messages across multiple channels, enabling two-way communication during emergencies. Beyond crisis response, Castatus enhances workplace productivity with tools for branch opening/closing procedures, visitor management, and organized mailroom operations. By streamlining both emergency and daily communications, Castatus helps businesses stay informed, connected, and prepared. Learn more at https://castatus.com.